The field of knowledge management has changed significantly over the last ten years. When I entered the industry in the mid-1990s, most of the solutions we offered were hard-coded and rigid, even for ...

Procedureflow, the intelligent knowledge management platform, today announced the launch of AI Search and AI Process Designer, two new AI-powered tools designed to help employees and agents find ...

You can't have a successful data migration if you don't map it out from the start. Learn what data mapping is and why it's an important early step in data migration ...

Managers are bombarded with an almost constant stream of data every day. According to David Derbyshire, “Scientists have worked out exactly how much data is sent to a typical person in the course of a ...

Army Materiel Command is modernizing how it approaches command and control through a new online digital portal. The AMC Knowledge Management Portal leverages connections to different authoritative ...

Data mapping may be the first step on the road to privacy compliance, but for some organizations it's a steep drop. The sheer volume of data being inventoried and the inherent limitations of ...