Kevin Curtis inherited a problem that had been hanging around for years. 1 Psychiatric patients in the emergency department were waiting too long for a bed at the University Neuropsychiatric Institute ...

Flowchart vs. process map, what do you choose to use? When it comes to mapping out a project, you’ve got several choices on how to visualize them. If you’ve had trouble deciding on a format for your ...

Risk is a lens, not a leash. Once teams see what truly threatens patients and processes, the busywork falls away, and quality ...

The field of radiation therapy has undergone significant evolution with a growing emphasis on quality assurance (QA) and process control. Contemporary QA measures now extend beyond the straightforward ...